Customers

Measured outcomes from eight design partners

Eight enterprises, from a 4,200-person asset manager to a 31,000-person retailer, run governed agents in production HR and finance workflows. Each story reports the agents deployed, the timeline, and the outcomes the partner measured.

See all eight partners

In the Halvorsen Health story

Challenge: 3,100 HR cases a month, a 5.2-day median, 22 off-cycle payroll runs.
Approach: Read-only connectors, a pilot at one hospital, two shadow cycles.
Results: 71% resolved without a human, 3.6-day escalations, 14 off-cycle runs.¹

design partners: 8
agents in production: 9
published stories: 3

Halvorsen11 weeks

Halvorsen Health resolves 71% of HR cases without a human and cuts off-cycle payroll by a third

A 12,000-employee health system deployed the Help Desk and Payroll Agents across 14 hospitals and 60 clinics in 11 weeks, in a HIPAA-ready configuration with a BAA.

of HR cases resolved without a human: 71%of HR cases resolved without a human¹
median case resolution time: −31%median case resolution time¹
off-cycle payroll runs: −36%off-cycle payroll runs¹

HealthcareRead the story

CASTELLAN22 weeks

Castellan Financial takes 3 days out of the close and finds $283K a year in duplicate payments

An asset manager with 4,200 employees and 9 legal entities deployed the Audit, Controls, and Close Agents ahead of its year-end audit.

per year in duplicate payments avoided: $283Kper year in duplicate payments avoided¹
saved in the first audit year: ~900hrssaved in the first audit year¹

Financial servicesRead the story

NORTHWIND24 weeks

Northwind Logistics fills open shifts in 11 minutes and cuts hourly screening time 44%

An 18,000-employee distribution network deployed the Scheduling and Recruiting Agents across 41 sites during peak season.

screening time per requisition: −44%screening time per requisition¹
premium overtime on backfills: −18%premium overtime on backfills¹

Logistics and warehousingRead the story

The eight design partners

NORTHWIND
Halvorsen
bluepeak
CASTELLAN
Orion
verdant
ATLAS
SummitBANK

All design partners

Results by partner

Three results per partner, the agents it runs, and where it operates, across healthcare, logistics, financial services, retail, energy, food production, manufacturing, and banking.

8 of 8 partners

HalvorsenUS Midwest
Halvorsen Health
Healthcare · 12,000 employees
- 71%
  of HR cases resolved without a human¹
- −31%
  median case resolution time¹
- −36%
  off-cycle payroll runs¹
Read the story
CASTELLANUS and UK
Castellan Financial
Financial services · 4,200 employees
- 3days
  shorter month-end close¹
- $283K
  per year in duplicate payments avoided¹
- ~900hrs
  saved in the first audit year¹
Read the story
NORTHWINDNorth America
Northwind Logistics
Logistics and warehousing · 18,000 employees
- 11min
  median time to fill an open shift¹
- −44%
  screening time per requisition¹
- −18%
  premium overtime on backfills¹
Read the story
bluepeakUS and Canada
Bluepeak Energy
Energy and utilities · 6,500 employees
- < 10 min
  to first-draft variance commentary¹
- −58%
  analyst hours on the monthly pack¹
- 2days
  shorter consolidated close¹
OrionNorth America
Orion Retail Group
Retail · 31,000 employees
- −44%
  screening time per requisition¹
- −70%
  manual recruiter reviews¹
- 2days
  from application to interview, down from 9¹
verdantUS and Canada
Verdant Foods
Food production · 9,800 employees
- 4x
  faster payroll compliance resolution¹
- 92%
  of pre-run exceptions cleared before cutoff¹
- −35%
  off-cycle payroll runs¹
ATLASUS, Mexico, Germany
Atlas Manufacturing
Industrial manufacturing · 14,500 employees
- 3days
  shorter month-end close¹
- 65%
  faster supplier contract processing¹
- 100%
  of consequential actions with a named approver
SummitBANKUnited States
Summit Bank
Banking · 7,300 employees
- $190K
  in duplicate payments caught in the first quarter¹
- 100%
  of AP and expense transactions tested
- −70%
  auditor and examiner follow-up requests¹

1.Modeled outcomes from design-partner deployments. Results vary by data quality, workflow scope, and approval policy. ↩

In their words

What design partners say

From the people accountable for the outcome: controllers, people officers, talent leads, and internal audit.

“Our HR partners used to start every case by asking the employee the same four questions. Now the case arrives with the answers attached. The deflection number is real, but the bigger change is what the team spends its day on.”
DO
Dana Okafor
VP People Operations, Halvorsen Health
Read the story
“The auditors asked for the lineage record on the first package and never asked again. We went through interim fieldwork without pulling anyone off the close.”
ML
Marcus Lindqvist
Corporate Controller, Castellan Financial
Read the story
“A dispatcher at 4 a.m. should not be working a phone tree. The agent knows who is certified, who is rested, and who said they want hours. It asks them in that order and books the first yes.”
PR
Priya Raman
Director of Workforce Operations, Northwind Logistics
Read the story
“Duplicate detection in the ERP is exact match. The agent found the same invoice submitted under two vendor records with a transposed digit. That one exception paid for the year.”
KM
Kwame Mensah
Director of Internal Audit, Summit Bank
“We were skeptical of AI screening for legal reasons. The adverse-impact report per requisition and the recruiter approval on every decision are what got it through our counsel.”
TH
Tomás Herrera
Head of Talent Acquisition, Orion Retail Group
“We evaluated three platforms. Meridian was the only one where the approval step could not be turned off by the person building the agent. That is the property our audit committee cared about.”
RC
Robert Chen
VP Finance Transformation, Atlas Manufacturing

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