Contact
Get support
For customers with a question about a workspace, candidates writing about an open role, and anyone who needs to reach a person.
Applying for Technical Writer, Agent Documentation. The role is prefilled in the message.
Tell us about your team
All fields except the message are required.
What to expect
- 01Customer requests are answered within one business day; Growth and Enterprise priority support answers within four business hours.
- 02Candidates: this form is the application. Include the role title and a link to your work or a resume.
- 03Live incident status is on the status page; you do not need to open a request to see it.
What people ask us
- How long does a Meridian pilot take?
- Design partners connected their first systems in week one and ran a live pilot in weeks three to five. Most were in production within five weeks.
- Do we need to move our data into Meridian?
- No. Data Fabric reads your warehouse in place with zero-copy access to Snowflake, Databricks, and BigQuery, and your security policies travel with the data.
- Which AI models can Meridian agents run on?
- You choose the frontier model per workspace, and Meridian routes domain-specific HR and finance reasoning to its own tuned models. Meridian does not train on customer data.
- Is there a free trial?
- Starter includes a 14-day free trial at $499 per month with 5,000 credits. Growth and Enterprise begin with a scoped pilot on one workflow.
Other ways to reach us
- hello@meridian.example
- Security
- Report a vulnerability or request the SOC 2 report on the security page.
- Status
- Live service status and incident history.
- Offices
- New York, London, Dublin